For your convenience, we have assembled some of the most Frequently Asked Questions (FAQs) in one place. If you do not find the answer you need, or if you require a more specific information, please do not hesitate to contact our Support Team.
Opening an account at Gibson Casino is simple. Just follow these 5 easy steps: Click on any FREE DOWNLOAD button. Save our free software to your computer. Install the software on your PC. Make sure you're connected to the internet. Run the software and click on CONNECT. You will then be prompted to register online. Gibson Casino is powered by Rival Gaming and that means that you'll be provided with a massive selection of the very best quality online slots and table games, including the stunning Rival iSlots. Rival iSlots provide a brilliant online slots experience and with great titles such as Cosmic Quest, Heavyweight Gold, Reel Crime and Hole in Won.
Registration
How do I register at the Casino?
Registration is fast and easy. Connect to the internet and run the casino software. The first time you run the casino you will have to choose whether to play for fun (for free) or for real money. the registration screen is then displayed. Fill in the required information and click 'Register'. After registration you will be directed to the login screen. The casino remembers your username and optionally remembers your password so you don't have to enter them every time. Click 'Login' to start playing.
What is the minimum amount of gaming credits I need to purchase?
Before you can play for real money you must make a deposit. The minimum amount is €25 worth of casino chips.
Do I have to pay to try out the games?
No! You may play the games in FREE money mode for as long as you like. If you are unfamiliar with any of our games, we encourage you try them out and become familiar with them by playing with 'fun money' before you decide to with real money.
Can I purchase more fun money casino chips?
Yes. You may do so by clicking on the 'Cashier' button in the Lobby or from within any game. Click the 'set balance' button and enter the balance you would like and click 'set balance' In fun money mode, you may set your balance to whatever you like.
Connection
What is my username and/or password?
Your password is a case-sensitive name to identify you and must be entered the same way each time you log in. If you have forgotten your password or account number, contact a customer service representative for assistance. Remember to have your registration details handy. In order to comply with eCogra's strict policies on account information, we are only able to provide players account details after positively identifying a player over the phone.
I forgot my password, what should I do?
Fort Gibson Casino
On the login screen, there is a link titled 'Click here if you have forgotten your password . ' Click there and a new password will be e-mailed to you.
What if I try logging in and it does not connect?
This may be due to a bad or slow connection with your internet service provider. Disconnect and reconnect to the Internet and try again. If you still have problems connecting, please contact customer support.
How Do I open an account?
Best fruit machines. Opening an account at Gibson Casino is simple. Just follow these 5 easy steps:
- Click on any FREE DOWNLOAD button.
- Save our free software to your computer.
- Install the software on your PC. Make sure you're connected to the internet. Run the software and click on CONNECT.
- You will then be prompted to register online. You can register to play for FREE or with REAL MONEY.
- Once registration is complete, you will be given a player account number. Make sure you remember your account number and password, as you will need them to access the casino each time you wish to play.
Deposits and Withdrawals
How do I purchase credits?
We offer several easy options for deposits at Gibson: Skrill, Credit Cards, Paysafecard, Jeton, VOLT, Bitcoin, Cashlib, Neosurf and Ecopayz. For more details please see our cashier page. If you have any queries with regards to banking, please contact us.
How do I cash-in my winnings?
Please note that it is not necessary for you to cash in your winnings at the end of each session. You can always leave a balance in your account and it will be waiting for you the next time you login. And you don't need to worry about forgetting you have a balance left in your account -- we will send you an e-mail reminder if you leave a balance in your account and haven't played in a while. You however may, of course, withdraw your money at any time. Gibson Casino offers several methods for withdrawals and the details are listed on our cashier page.
Reversal of a Withdrawal
If you request a withdrawal and change your mind before it is processed, you may reverse the withdrawal and continue playing with those credits. If you have withdrawals that can be reversed they will show up in the cashier when you go to make a deposit. You cannot make a deposit while you have withdrawals pending because it is much easier to do a reversal instead.
Play Games
What are my chances of winning?
The payouts of our games vary. All games results are determined by Rival's cryptographically secure random number generator which has been independently tested and proven to provide suitably random sequences of numbers. Independent auditors audit payouts from time to time. Depending on the game, the system may use a single deck or multiple decks that are shuffled before every wager.
Why do the slot wheels just keep spinning and don't stop? Why does the Roulette ball just keep spinning and doesn't stop?
This is caused by poor internet connection. The results from the server are not reaching your computer so the slot wheels just keep spinning because they have not received the message telling them when and where to stop. If you close the program and run it again you will be refreshed to your last known position.
Why do the cards not flip over during a hand?
This is caused by a bad or slow internet connection. The gaming server will hold the wager until it can resolve the bet.
How can I view exactly what cards have been dealt?
How do I download more games?
A selection of some of our most popular games are included in your initial download. To download more free games, just keep playing at the casino and the rest of the games will download in the background without interfering with your playing. If there is a specific game that you want to play, but it is not immediately available, click on the game icon. This game will begin downloading immediately. You can close the pop-up box that appears and continue playing other games while you wait for your chosen game to be downloaded. You can monitor the download progress by watching the progress bar that will appear across the game icon. Please note that the download time is dependent on the speed of your internet connection.
Why does it take so long to download new games?
The speed of your downloads depends on your internet connection. Players with dial-up connections may have to wait several minutes for a game to download while those with high-speed connections will only need to wait a few seconds. The size of the games varies, and some games will take longer than others to download. Video slots and I-slots are the largest games and they will therefore take longest to download. The rest of the games should download in under a minute. Once a game has been downloaded it is saved on your computer and doesn't need to be downloaded again unless it is updated.
Exciting competitions and prizes!
Gibson Casino members enjoy FREE participation in all the competitions run by the casino. The Dealer will be in contact via e-mail to inform players of upcoming competitions and promotions.
Security
New Online Casinos Usa Welcome
Is my credit card number safe in your hands?
Yes, your personal Real Account number and password must be supplied prior to any credit card transaction. Specific details are also requested in order to purchase credits at the casinos. Gibson Casino guarantees secure data transfer during any transaction and undertakes never to disclose any credit card information or other information to any other company.
What fraud prevention and security measures are in place?
NEVER give your password out to anyone. Gibson Casino will never ask you for your password in an e-mail or over the phone. If anyone ever asks you for your password, please notify customer support immediately.Gibson plays an active role in fraud prevention and detection. We do everything possible to ensure the integrity of customer accounts as well as payments made to customers. Gibson employs a variety of appropriate security and fraud controls that monitor every transaction. To prevent fraud and abuse, from time to time customers may be required to supply proof of identity, copies of their credit cards, a signed history of their transactions or other documentation for verification and security purposes. If you are asked to verify your identity, you will only be asked once.
How safe is it to give my credit card details over the Internet? Are my account number and password safe?
Yes. The casino software uses 128-bit encryption when data is transferred over the Internet. Each player is issued with a unique account number and players choose their own password, which they alone can access. Moreover, we use state-of-the-art encryption technologies which ensure that your personal and card information is protected at all times.
Can I register a credit card at the casino that is not in my name?
The Casino does not allow players to register credit cards of which they are not signatories. These measures are taken to protect you, the player, and your credit cards and account. If another person would like to play in our casino via your PC, we recommend they open their own Real Account.
Is my information secure?
Yes! One of Gibson's highest priorities is security. To be able to provide the highest privacy available we use the SSL4 protocol with 128-bit encryption. The system allows the highest security and integrity for all the information that passes to and from our server. These precautions prevent access by unauthorized third parties. Apart from regular reports, which are sent to our customers via email, we strongly recommend all our players to make the full use of the Transfer and Wagering histories available in the cashier.
Customer Support
What do I do if I need technical assistance?
Gibson provides 24/7 support to all casino players. Choose between phone, chat or email. Please contact us regarding any enquiries you may have. Our agents are standing by.
Legal Aspect
What is the minimum age required to play?
This depends on where you live. You are required to be of the minimum age to gamble in your jurisdiction.
Is Gibson Casino licensed?
Yes, Gibson Casino operates under the licensing jurisdiction of the Government of the United Kingdom.
Promotion
What are promotions?
Promotions are a way for Gibson Casino to create value for its players. They are offered as incentives to deposit and play, as rewards for loyal players and even as gifts on special occasions. Promotions are typically offered as bonus money but can also be in the form of bonus points.
What are wagering requirements?
Promotions typically have wagering requirements associated with them. That means that there is a minimum amount of playing time required after claiming a promotion before you can withdraw your winnings. The amount you must play to meet the wagering requirements is a lot less than the average player would ordinarily play. Wagering requirements are typically completed in a couple hours of play (often much less) and the average player plays longer than that.
Can I tell my friends?
Absolutely! If you enjoyed your playing experience at Gibson Casino we encourage and thank you for passing on the word on to your friends. In fact, if you refer a friend using the Refer a Friend (clickable) we will add a €75 bonus to your account after your friend has deposited at least €50 and makes a few wagers. Your Refer A Friend bonus will appear in the list of promotions in the cashier. You will have to click the 'Claim' button for the bonus money to be added to your account.
Gibson mobile casino is a brilliantly optimized iOS and Android smartphone and tablet casino that provides a huge amount of quality mobile slots, plenty of great games and heaps of big mobile casino bonuses. The unique Gibson mobile has a cool cowboy and western theme which really does make it stand out from the numerous US mobile casinos available right now and that distinctive style gives it a look and feel all of its own, but what US mobile slots players really want is plenty of great mobile slots and heaps of bonuses, and at Gibson mobile casino, that's exactly what's up for grabs. Gibson mobile really is smooth, and very easy to navigate with getting your account registered requiring only your basic details and is so simple to do. Should you wish you may enjoy Gibson mobile free slots and games, however the real thrills are delivered when you become a real money player, but with the superb Gibson free $25 no deposit bonus that gets you going, you can have the best of both worlds. That cool casino free cash allows you to check everything out, but there's so much more on the way, and those awesome mobile slots are just so spinable!Free Cash To Get You Going and so Much More
Upon registering your Gibson mobile account you'll be given a free $25 no deposit bonus just as long as you register for a real money account and not a play money one, and with no bonus code required you'll see that the free cash arrives in your account just like magic. There are however much bigger bonuses waiting and upon making your first Gibson casino deposit you'll get a sweet 400% match bonus up to $2,000 and that's followed by a second deposit bonus of 200% up to $500, a 100% match up to $500 and then finishing with a great 500% match deposit bonus up to $1,000, completing the full Gibson mobile welcome bonus package! There are so many more Gibson mobile slots reload bonuses, cashback deals and freespins offers when new mobile slots come along, and with each real money spin of the reels you'll also be provided with Gibson comp points which may be redeemed for real cash as and when you wish. Each month you'll find big mobile slots promotions and as a member you'll receive regular news of all that's going on.Heaps of Great Mobile Slots
The Gibson mobile slots selection is super cool and there are just so many great titles to check out. As Gibson is powered by a leading US mobile and online slots development company you'll see that each slot has been optimized to play perfectly on your tablet or smartphone and all features, freespins and bonus rounds are exactly the same as the slots to be found in the regular Gibson online casino. You'll be able to enjoy such awesome mobile slots titles as Leonardo's Loot mobile slots, Lion's Roar, Jolly Roger's Jackpot mobile and so many more, and you'll find that new Gibson mobile slots are launched on the regular. Should you enjoy blackjack or other casino table games then you'll find a great selection in the slick and easy to navigate lobby, and if video poker floats your boat then there's a heap of that too.Support and Banking
Gibson mobile casino welcomes players from the US and as such it means that there's a good selection of banking options available in the safe and secure Gibson cashier. Visa and MasterCard are by far the most popular options for US players but there are alternatives and should you ever require assistance with anything at all regarding your Gibson mobile casino account then help is at hand, right around the clock. You may contact the team via email, live chat and phone and they're ready to help 24/7, ensuring that your Gibson mobile casino experience is nothing but a great one.Wild West Charm
Gibson Casino has a charming lobby that's all in the style of a Wild West poster. The site's significant features are all displayed up top, and this site is very simple to navigate. This is one of our favorite lobbies because it's very nice to look at, and it's functional at the same time. It's hard to beat the setup of this casino lobby overall.Register an Account
Registering an account at Gibson Casino is as simple as clicking the registration button and entering your information. It's fast and easy and a step that any new player can go through in a few minutes. Making an account is essential for using most of the site's features, so it's essential to understand how to go through the steps rapidly.Enjoy the Casino in Free Play Mode
This casino has a free play mode that enables its members to experience all the different games on the platform without spending any money. To get into this mode, gamblers have to press the play free button when accessing the games. They will enter into the free play mode and try out most of the standard games without having to wager real money. Live dealer casino games are not included in this. The free play mode doesn't work unless players register for an account. This is important to remember when using this online casino.Play Slots and More with Real Money
This online casino makes it easy to wager with real money if you want to play for serious prize payouts. If you're interested in playing to win cash prizes, you can do just that here at Gibson Casino once you have an account, and you make your first deposit. Go through those steps, and you can load any game in the casino's library and play them all with real money. Pick and choose the games you're interested in and experience all the features that the site has to offer as a result.New Slots Released Often
As an online casino with over 150 different Rival Gaming slots and table games, there are new slot games put out on a regular basis. Each month one or more new games are released at this casino, giving gamblers options to look forward to overtime. If you're interested in testing out new games, the site showcases its new releases, so it's easy to find the latest options and to test them out.No Tournaments Available
There aren't any casino tournaments available on this site. Some gamblers enjoy slot tournaments and other casino contests. This site offers raffles but doesn't have tournaments themselves. This is disappointing, but many gamblers won't miss the lack of these contests. If you're a player that wants to enter tournaments, you should look for an alternative casino.Unlock Major Casino Payouts
There is a lot of money to be won from this online casino, but only for gamblers willing to play the more volatile games. If you're interested in playing for major prizes, consider some of the progressive jackpot slot games available here. These slots award gamblers tens of thousands of dollars in prizes or more off of a single win. How's that for excitement?Earn Impressive Bonuses
Between the deposit match bonus offer worth thousands of dollars and the ongoing bonuses available on this platform, there is a lot of money to be had at this casino in rewards. New players can claim a $25 no deposit offer, and they have opportunities to unlock additional perks over time as they play on the site.Play on Mobile
Gibson Casino is built to run flawlessly on most mobile devices. This online casino has a nice mix of slots, table games, and more, and they all operate online without issues. If you want to be able to wager online without being stuck in one location, the mobile features will make that easier to do.Uses an Online Platform
The casino is built to run online and doesn't rely on any software downloads in order to perform correctly. That's a big deal since it means that gamblers can easily start wagering online just moments after creating an account. There is a software download for the gamblers that want to use local software to play, but this is just an optional feature and not necessary to play here.Players Must Register
To play at Gibson Casino, it's necessary to go through the full registration process. Only gamblers that are members of this casino can play the different games available. Registration only takes a moment and involves inputting your information into a few web forms. Add your information, and you'll be ready to start wagering online.Instant Play or Download
This site works through instant play technology, but gamblers can also download the software to play that way. If you want to start wagering online immediately, you can do that conveniently in your web browser. If you would rather download software and play through that, the option is available as well.Win Win Affiliates
This casino is part of the Win-Win affiliate program. It offers up to $300 CPA per new player or as much as a 50% revenue share for gamblers that are brought to the casino. The program represents several major brands and is an excellent affiliate opportunity for serious marketers.No Sports Wagering Available
This casino is cool looking, and it is loaded with features. It doesn't offer sports wagering for its members, though. That means you can't bet on different sporting events as a member of this site. Many members of this casino also join a sportsbook so they can effectively wager on different sporting events.No Blog is Offered
Blogs are an excellent way to find out what's happening at an online casino. This site doesn't have any blog, though. That means you will have to browse the site to learn about new features and perks that are offered on the site. If you want to learn more information about the casino and all that it has to offer, you can get this information through the promotions page and the game section of the site. Visit these areas to learn more.It's Missing Live Dealer Games
This site is lacking live dealer games. That means you cannot play table games with a dealer on a webcam as you can at some other online casinos. Without this feature, gamblers will have to be content with playing standard table games. These games are more fast-paced but not as immersive as live dealer games can be.Bitcoin Support Isn't Available
Gamblers can use credit cards, debit cards, eWallet services, and bank transfers to fund their accounts. Bitcoin isn't on the list of supported banking tools on this platform. That's a problem for the small group of gamblers that prefer to use Bitcoin or other cryptocurrencies for banking instead of more traditional banking tools.